Integrations

Integrations

Real, Production-Ready Unified Communications Integrations for On-Site Appliance & Hosted Cloud PBX | Hosted VoIP Services

When you choose a Yeastar P-Series PBX phone system (on-site appliance or hosted cloud phone system), you unlock powerful, bidirectional integrations that deliver real workflow automation: instant screen pops, one-click dialing, automatic call logging, contact synchronization, and live data exchange — all without manual copy-paste or tab-switching.

At Hosted VoIP Services, we only highlight true, verified integrations that we have deployed successfully for customers. No gimmicks, no “just a tab in Teams,” no superficial tricks. Every integration below is based on official Yeastar connectors, live API behavior, and real-world testing.

Plan-Based Integration Availability

All plans (Standard) include these core capabilities:

Linkus UC Clients (web, desktop, mobile) with presence and click-to-call
Basic Microsoft 365 / Google Workspace SSO + user & extension sync
T.38 Fax over IP + Virtual Fax (fax-to-email)
LDAP / Microsoft SQL database contact sync

Enterprise Plan unlocks full business integrations:

Complete CRM & Helpdesk connectors (screen pop + click-to-call + automatic logging)
Native built-in AI tools
Full Hotel Management Module + PMS sync
Advanced omnichannel messaging

Ultimate Plan adds developer-level power:

Linkus Client SDK for custom app embedding
WebSocket Audio Streaming for real-time call audio to third-party systems

Verified Collaboration Integrations (All Plans)

Microsoft 365 & Entra ID

Single Sign-On, automatic user/extension provisioning, Outlook contact sync, real-time presence lookup.

Google Workspace

Single Sign-On and directory/contact synchronization.

Verified CRM Integrations (Enterprise Plan or Higher)

These are full, native, bidirectional connectors with screen pop, click-to-call from records, automatic call logging (duration + notes + disposition), contact sync, and auto-creation of leads/contacts:

Salesforce — Official connector; screen pop with full contact history, CDR sync, auto lead/contact creation.
HubSpot CRM — Official; instant screen pop, call journaling, contact sync.
Zoho CRM — Official (direct + PhoneBridge); click-to-call, popup, activity logging, contact sync.
Microsoft Dynamics 365 — Official via Channel Integration Framework (CIF); embedded Linkus plugin directly inside Dynamics 365.
Bitrix24 — Official; full click-to-call + logging.
Odoo — Official; complete integration with screen pop and call history.

Custom CRM Template available for any API-based CRM not listed.

Verified Helpdesk Integrations (Enterprise Plan or Higher)

Zendesk — Official connector; click-to-call from tickets, automatic screen pop with ticket history, call logging directly back to the ticket, auto ticket/contact creation.
Zoho Desk — Official; identical click-to-call + popup + logging workflow.

Verified Hotel Management & PMS Integrations (Enterprise Plan + Add-on)

Built-in Hotel Management Module

Front-desk panel, room status (clean/dirty/occupied), wake-up calls, guest billing, call accounting, check-in/out automation.

Direct PMS Integration via FIAS Protocol (Appliance & Software editions; Cloud via custom setup)

Oracle Hospitality OPERA (OPERA 5 / OPERA Cloud) — Validated direct integration; real-time two-way sync of room status, guest info, charges, DND, housekeeping, wake-up calls.
Micros Fidelio — Direct FIAS integration with full two-way sync.
Any other FIAS-compatible PMS (TCP/IP protocol).

Requires the Hotel PMS Integration Add-on license.

Verified AI & Speech Features (Enterprise Plan or Higher)

Native AI built into the PBX (no external third-party services required for core use):

Voicemail Transcription — Instant text conversion (free minutes included; expandable).
Call Transcription & AI Summary (Cloud & Software editions) — Real-time or post-call transcription + concise AI-generated summary.
Text-to-Speech (TTS) — Type text → natural voice prompts for IVR, queues, ring groups, and Call Flow Designer (multi-language, neural voices).

Verified Developer & Advanced Integrations (Ultimate Plan)

Linkus Client SDK — Full Web, Android, iOS, Windows, and Mac SDKs. Embed complete HD calling, call control, presence, and recording into any custom application.
WebSocket Audio Streaming (Cloud & Software editions) — Secure real-time, full-duplex audio streaming from any active call to third-party platforms for custom AI analytics, voice bots, compliance recording, or translation.

Fax Solutions (Included in All Plans)

T.38 Fax over IP, Virtual Fax in Linkus, fax-to-email with custom cover pages.

Important Legal Disclaimer

Hosted VoIP Services is not the developer or owner of the Yeastar P-Series platform or any third-party applications or services referenced on this page (including Salesforce, HubSpot, Zendesk, Oracle Hospitality OPERA, Microsoft Dynamics 365, Micros Fidelio, or any other CRM, helpdesk, PMS, or AI platform).

We configure and test these integrations to the best of our ability using current official documentation and our deployment experience. However, we have no control over updates, API changes, version compatibility, licensing requirements, or feature modifications made by Yeastar or the third-party providers. Integration functionality, reliability, and availability may change at any time without notice.

We do not guarantee continuous operation, data accuracy, or performance. Hosted VoIP Services shall not be liable for any downtime, data loss, business interruption, or other damages arising from the use or failure of any integration. Clients are solely responsible for verifying compatibility with their specific software versions, obtaining necessary licenses, and testing integrations in their own environment before full deployment.

Ready for Real Integrations That Actually Work?

Whether you run an on-site PBX phone system, hosted cloud phone system, or hybrid setup, we configure, test, and support every integration listed above.

Contact Hosted VoIP Services today for a free integration assessment. We’ll match the perfect P-Series plan and build the exact workflows your team needs for your voip phone system, pbx phone system, cloud pbx phone system, or business phone system.