How it Works

How Our System Works: Transparent, Cost-Effective Hosted VoIP with Direct SIP Trunking

At Hosted VoIP Services, we take a different approach from most providers. We don’t resell SIP trunking services like many competitors do. Instead, we guide you to sign up directly with top-tier, best-priced SIP trunk carriers that perfectly match your business needs. This eliminates unnecessary middleman markups and dramatically reduces the hidden telecom taxes and regulatory fees that often inflate your bill.

By going direct to the SIP trunk provider and bypassing resellers, businesses typically save 26% to 67% or more on their monthly voice costs—often much higher depending on your current setup and usage.

Why This Model Saves You So Much Money

Traditional resellers add layers of markup on SIP trunks, channels, DIDs, and calling rates. They also bundle “unlimited” calling plans that include hefty per-seat fees, even if your actual usage is low.

Industry data shows the average business phone user consumes only 200–400 minutes per month (with many closer to 240–400 minutes based on real-world reports from VoIP providers and user forums). Unlimited plans are essentially an averaging game: they profit from light users subsidizing heavy ones, while you overpay for capacity you rarely need.

With our approach:

• Pay only for what you actually use—at rock-bottom per-minute rates from direct carriers.
• No inflated “unlimited per seat” charges.
• Lower exposure to resale-added taxes, surcharges, and regulatory fees (e.g., Federal Excise Tax, USF, 911 fees, state/local telecom taxes), which can add 10–20%+ to resold bills.

The result? Transparent pricing, real savings, and a bill that reflects your true usage—not padded profits.

What We Provide: Full Managed Hosted VoIP Service

We handle everything beyond the direct SIP trunk:

• The complete hosted VoIP phone system (cloud PBX platform with all the features you need: auto-attendant, voicemail-to-email, call forwarding, analytics, mobile apps, CRM integrations, and more).
• Subscriptions and licensing for the cloud PBX.
• Hardware accessories like desktop IP phones, wireless headsets, conference phones, and other devices—available directly through our store.
• Full management: We program and configure your entire phone system, handle number porting paperwork (including your new direct SIP trunk account), perform testing, and provide ongoing 24/7 support and monitoring.

This is a true managed service—we take care of the technical heavy lifting so you can focus on your business.

Pricing Structure & Setup

• One-time installation and setup fees are typically higher than “plug-and-play” reseller models because we deliver a fully customized, professionally deployed solution with zero-downtime migration where possible.
• However, the ongoing monthly savings kick in quickly—often within months—and far outweigh the initial investment.
• For clients who prefer to spread costs, we offer flexible financing: spread setup fees over 12, 24, or 36-month terms (subject to credit approval and contract). This keeps upfront expenses manageable.

All terms, conditions, fees, taxes, and details are outlined in our Master Services Agreement (available at: https://hostedvoipservices.com/support/master-services-agreement/). Review it carefully before proceeding.

Simple Steps to Get Started

Getting your tailored quote and moving forward is straightforward:

1. Fill out our Get Quote form Provide basic details about your current setup, number of users, and any special needs (e.g., fax, alarms, existing numbers).
2. Visit our Store and select accessories Browse and add the phones, headsets, or other devices you need. This generates a preliminary quote that goes straight to our sales team—no obligation.
3. Receive your comprehensive quote Completing steps 1 and 2 gives us everything required to deliver a detailed, customized proposal—including exact SIP trunk recommendations, monthly estimates (based on your usage patterns), setup fees, hardware costs, taxes/fees, and any financing options. A dedicated sales team member will review it with you and answer all questions.

From there, we handle porting, provisioning, installation, training, and ongoing management.

Ready to Cut Costs Without Cutting Quality?

Stop overpaying for resold SIP trunks and unlimited plans that don’t fit your usage. Switch to a smarter, direct-to-carrier model backed by full managed hosted VoIP services.

Start today: Complete the Get Quote form and check out our store. We’ll deliver real savings and a phone system built for your business.

Questions? Contact our team—we’re here to help make the transition seamless and profitable.